AXA Health is celebrating the one year anniversary of its neurodiversity assessment and support service.
The service, which is available as part of a corporate healthcare scheme, has supported over 4,000 members since its launch.
It provides members with prompt access to an initial needs assessment with appropriate assessment, diagnosis and onward support.
AXA Health marketing and proposition director, Andy McClure, said: “We were so pleased to launch this innovative service to help our clients support the needs of their people and their families.
“It’s great to see that the service has been so successful and is really helping to provide support at a time when NHS referrals are rising and neurodiversity assessments can take a considerable amount of time.”
Since its launch in October of last year, the service has supported thousands of members, around three-quarters of which were adults, the majority of which used the service for support with ADHD assessment and guidance.
The service, which is delivered by ProblemShared, was received “extremely well” according to AXA Health, with over 90 per cent of members stating they would recommend the service.
This positive feedback was attributed to the ability to access expert-led personal interactions and gain “speedy” access to appointments made possible through AXA Health’s online model.
Additionally, ProblemShared neurodevelopmental service lead, Ellie Greenhow, stated: “We are really proud of working with AXA Health to ensure their members receive timely access to assessments.
“Our innovative psychoeducation workshops and education navigator service have helped our clients, and their families, to feel validated and heard, to focus on their strengths and to understand themselves and the world around them with greater clarity.”
Services
For companies electing to include the benefit, their eligible employees and family members, aged seven years and over, gain access to an innovative online service with access to experts across the UK.
They also gain access to support and guidance from specialists, an initial assessment for autism, ADHD, dyslexia, dysgraphia or dyscalculia, and early support beyond assessment, including group sessions for ADHD and autism, and medication reviews.
However, while marking the success of the service, AXA Health acknowledged that the need for more employers to offer access to assessment and support remains “pressing”.
It added that 52 per cent of those wanting an autism assessment and 40 per cent of those wanting an ADHD assessment wait more than 12 months to receive it.
The company referred to this is a “challenge” which can cause significant mental health issues, such as suicidal thoughts and self-harm.
tom.dunstan@ft.com
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