Given interest in many services that currently come free with group insurance, such as remote GP appointments and counselling sessions, insurers would likely benefit from introducing such benefits as separate, standalone policies in their own right.
Meanwhile, the rise in demand from employees for workplace benefits puts increasing pressure on employers to live up to workers’ expectations. Employers will therefore have to have to think carefully about whether not investing in workplace benefits is a false economy.
Overall, 2020 saw such disruption in the world of work it is unlikely that things will ever return to the status quo. Likewise, the same must be true for employee benefits if they are to retain their standing and meet employer and employee expectations in an evolving world.
Drewberry’s brand new Employee Benefits & Workplace Satisfaction Survey 2021 is the second edition of this survey. The first edition was released in 2019. The survey questioned 2,000 workers at the UK’s small-to-medium enterprises.
Tom Conner is a director at Drewberry