Mill predicts: "Over the next five years, advisers will increase digital connectivity with their clients, evolving their propositions so they are a profitable blend of people and digital contact.
"The advent of new tools will make financial planning a more real-time, collaborative experience for the client."
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As Kenny says: "Platforms may now be a mainstay of the UK financial services, but as a once famous song goes: 'We have only just begun'."
simoney.kyriakou@ft.com
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