In Focus: Modern financial planner 'I was really surprised at how emotional clients can get' By Carmen Reichmancarmen.reichman@ft.comArticle continues after advertPage 5 of 5Previous|Next Related articles Personal Finance Society PFS members urged to cast protest vote Personal Finance Society PFS interim chief steps down ahead of general meeting Personal Finance Society PFS board begins search as former president Anthony Ward departs Personal Finance Society FT Adviser named personal finance outlet of the year at PFS Awards Personal Finance Society 'Shambolic and unsurprising': advisers react to PFS board appointments Personal Finance Society CII: PFS board would benefit from having more of our exec team